I don’t deal with the general public very well. Perhaps my cynicism and wafer-thin tolerance threshold comes from years of dealing with retail parts customers and (worse) service customers. I have no problem dealing with the technical aspects of automotive repair, etc. but dealing with people when they’re being ignorant, stupid, or just plain out of control really gets on my nerves. I think I lose my patience the most when I explain things to people multiple times and they still fail to get it. As Ron White put it, “You can’t fix stupid.” Even so, some people have problems with spoken and written language (not necessarily foreigners…) and perhaps it may help to have things explained to them in pictures. This must be the logic behind today’s traffic signs.
I remember when I was growing up you would see signs like this when there was roadwork ahead:
This sign seemed self explanatory to me. Somewhere up ahead some dude with a flag will be waving traffic past. Apparently as time went on, political correctness crept into the world of road signs. “Flagman” apparently implied that women weren’t allowed to wave traffic past, so someone came up with a new term and a new sign:
I always thought “Flagger” sounded kind of dirty. It isn’t, but it should be.
Then of course, because no one in state governments or Congress has the stones to insist that if people want to live, work and be in this country that they need to speak, write and understand the English language, the sign was changed yet again:
See how humanity has devolved in the past 30-40 years. Devolution has been going on since the Fall, but I truly believe it’s picking up momentum.
Some people (rapists, murderers, child molesters, animal abusers) should not be permitted to suck up valuable oxygen. Others are simply crazy as shithouse rats, and should be protected from themselves and the greater society. Unfortunately, when you work with the general public you WILL encounter them. The good thing is today I have my GPS equipped cell phone handy, and 911 on speed dial.
The most memorable “crazy as a shithouse rat” individual from my days of being a service advisor actually tried to throttle me, as in pushing me against the wall, grabbing me by the neck, and attempting to asphyxiate me. White powder (i.e. cocaine) was a real problem back then. As we found out later, the dude not only was one of the biggest drug dealers in Delaware County, he had made the most common mistake of drug dealers- getting high on his own supply. Had this happened in more recent times (this has been almost 20 years ago) I would have called the cops and had the dude charged with assault. I was happy enough when my boss heard the fracas, (as well as I would assume he could smell the techies’ sneaker smoke as they were all running out the side door-the pussies!) ran out, told the guy to leave, and threatened to call the cops if he ever came back. Hell, I had the license number as well as the guy’s address, phone number and VIN. Could have, should have, would have called the cops, but hindsight is 20/20. My boss didn’t want any further trouble.
It would possibly been different if I’d done anything to deserve a throttling, but this guy was torqued for a really illogical reason. He had bought an extended warranty on the car for which there was a $50 deductible for every visit– no matter how much work the tech did on it. Most customers who have this program and who are endowed with any sense will tell the advisor, “fix anything the tech says needs attention,” and the tech will gleefully oblige. This guy (did I mention he had a white powder problem) brought this late model Camry in and requested we repair the torn CV boot ONLY and nothing else, which I noted on the repair order. Unfortunately the only thing the tech saw was the extended warranty, so (like any normal flat rate tech would do when basically given carte blanche) he went over this car with a fine toothed comb. He fixed a few minor transmission leaks, replaced a wheel bearing and hub assembly, replaced the distributor shaft seal, CV boot, water pump, and made some other repairs typically required on a high mileage Camry. 99.9999% of customers would be overjoyed to get all this work- about $1500 worth- done for $50. This guy was out of his mind in more ways than one. He was truly shithouse rat crazy as he went into a rage. I just had the bad luck of being the nearest target.
Thankfully, two weeks later this dude and a few of his friends’ drug ring got brought down. I wonder if he’s still in prison. Being an asshole, as well as a white powder sniffer, has a way of biting one in the ass.
I need to watch the Three Stooges more often. There were a few episodes on AMC last Sunday and it was most enjoyable watching them. The Stooges are still funny, albeit predictable, after all these years. I happen to believe this is a perfect illustration for how I see golfers:
The major difference is the Three Stooges were less pompous and better dressed than most of the PGA wannabes I encountered at the Infiniti dealership. From what I’ve seen of golfers and the holier-than-everyone-else attitude they emanate, they can keep their hoity-toity sport all to themselves.
Yes my birthday is coming up and since nobody gives a rat’s ass, and my odds of receiving birthday gifts I might actually want are slim to none, I might as well request big. (in order of most to least outrageous)
1. Bahamas/Caribbean Cougar Cruise- as in ten days of delightful sailing on the tropical seas, where I am The Cougar, and the rest of the ship is staffed with buff young men between the ages of 21 and 30 who are ready and willing to cater to my every whim.
2. Total body laser hair removal- all of my unwanted/superfluous body hair, gone forever. I would never have to shave, pluck out the Unibrow, or Nair my face again!
3. A year’s membership to the “Y” so I can go to the indoor pool whenever I want.
4. A day at the indoor waterpark.
5. 10 3- packs of Hanes Her Way size 7 white hi-cut undies (thought I forgot about yesterday’s request, didn’t ya?)
6. A $25 gas card.
7. A 12 pack of Diet Dr. Pepper.
Knowing my luck my Mom will buy me some more cookie cutters. The gift that says to the diabetic, “Hurry up and die, already?” She will remember my birthday, but the older she gets, I am afraid to think with what.